Every time I take the subway or high-speed train and go through the security check, when I come across staff with a particularly bad attitude, talking loudly and disrespectfully, I get so angry that I want to lash out. But when I think about it, it may be unrealistic to ask them to change their attitude, and it's more a matter of my own pent-up anger. I really want to be treated with respect and communicated with properly. How can I adjust this emotion?
Hello building owner:
Each industry has its own characteristics, for example, security guards may appear to be more severe, if they are too gentle, instead, it is easy for some people to take advantage of the loopholes and affect safety.
In contrast, service industry workers are often more gentle because they are expected to maintain customer relationships and because it is their job to be attentive.
If one repeats a boring job for a long time, one will inevitably get tired and irritated, and patience will naturally decline, which may be the reason for their bad attitude.
Although they spoke in haste and didn't take your feelings into account, I hope you can be more understanding.
---- Perhaps you have encountered unpleasant things before and have lumps in your heart, so a little harsh words from the outside world can easily trigger emotions.
The other person didn't actually act out of line and didn't really hurt you.
When you are upset, try to communicate with the other person calmly and express your thoughts.
Or divert your attention and do something happy to lighten your mood, such as listening to music or taking a walk, and you will slowly calm down.